Why GAIA
GAIA Telecom offers premium managed voice solutions at competitive costs.
Premium managed voice GAIA Telecom offers premium managed voice solutions at competitive costs.
Quick and effortless configuration via the customer portal and via our helpful support representatives in order to route your calls and manage your extensions exactly as desired.
Never miss a call Connect your mobile device seamlessly to your office or forward calls from your desk. Get voicemails and fax delivered straight to e-mail.
Full-service No IT staff? No problem. GAIA will do all the heavy lifting for you, so you can get back to doing what you do best.
Intelligent prompts Employ intelligent voice prompts that adapt to the date and time a call comes in, or set up one or more queues for agents to take your customer calls.
Enterprise features GAIA boasts many features either not found elsewhere or only found in the most expensive of enterprise systems.
Put the power of an enterprise-grade phone system at small business costs in your hands, today!
Features
Make our phone system work for you
*For all routes supporting HD quality
Whether you're a small business with 1 or 2 lines, or a large company with 100 employees, we leverage our technology to obscure the technical hurdles and let you get back to work with peace of mind.
- Voicemail to e-mail
- Conferencing
- Fax to e-mail
- Auto-attendant / voice prompts
- Call screening
- Call monitoring
- Call recording
- Paging groups
- Call blocking
- SMS service
Experience crystal clear nationwide calling with HD Voice*. Local and toll-free numbers available, or keep your existing number. Choose from a variety of options to suit your business needs. Whether basic or advanced, we've got you covered. All phones are configured remotely on our servers and when plugged in, simply download their configuration and start working.
Services
We offer full service when configuring your business phone service. Need help setting up your extensions? Want us to configure your auto-attendant prompts? Want calls routed in a certain way? No problem!
Auto-attendant
"Press 1 for sales.. 2 for billing". Most professional businesses have one. You record the audio using your phone and we take care of the rest.
Business Directory
We'll program a corporate directory on our servers so each station can locate the right extension for anyone in your business. This can even span multiple locations.
E-Fax
Do you have official documents that need to be sent via fax to verify authenticity? Send an e-mail to a designated address to fax out; receive incoming faxes directly to your inbox.
Call Queues
Put your customers into an inbound waiting queue and have them delivered to the next available agent.
Call Recording
Record calls on-demand at the touch of a button or automatically save some or all.
Call Monitoring
Need to coach your reps or check in on your employees? We can set up extensions to do just that.
Call Encryption
We offer encrypted calling for customers transmitting sensitive information.
SMS
You can request SMS service to receive text messages to some or all of your numbers.
Regional Presence
Make your business look local to your customers, regardless of area code called, with Regional Presence.
